Somaform Hardware Ltd. provides reliable domestic parcel distribution across the United Kingdom for our complete range of home office ergonomic equipment and workspace accessories. All consignments dispatch from our UK fulfillment center to secure direct and prompt arrival at your residential or commercial location.
| Service | Delivery time | Cost |
|---|---|---|
| DPD UK Parcel Delivery | 1-2 business days | £5.95 |
| Royal Mail Tracked 48 | 2-3 business days | £3.85 |
Transit times count working days from dispatch. Rural or outlying locations can add 1-2 days.
Orders completed before 11:00 on a business day ship that day. Orders placed past the cutoff, over weekends, or on public holidays dispatch the next business day. You receive an automated confirmation email with your order reference as soon as the purchase is logged.
Each ergonomic item is packed using reinforced double-wall corrugated cardboard cartons, custom-moulded expanded polyethylene foam buffers, and heavy-duty corner protectors to safeguard steel components, gas-lift cylinders, and surface materials against shock, vibration, and compression during handling.
When your consignment is scanned into the carrier network, an automated email and SMS notification containing your unique carrier tracking code and tracking link is sent immediately to monitor parcel progression.
If tracking records show no update for 5 business days, notify us at [email protected] with your order reference. We start an official courier trace and either dispatch a new unit or issue a full refund, per your instructions, within 10 business days of the notice.
Inspect outer containers on arrival before signing the courier manifest. If items arrive damaged or deformed, photograph the external packaging and damaged hardware, retain all packaging components, and email [email protected] within 48 hours to initiate an immediate replacement.
Payment options include Cash on delivery. We never request credit card numbers or online banking passwords by telephone or email.
We deliver hardware to specific countries. Shipping rates and transit days appear at checkout prior to payment. The customer pays any local customs tariffs on arrival.
Contact [email protected] or phone +44 191 457 9185 during Mon-Thu 07:30-16:45, Fri 07:30-15:00, break 12:30-13:30. We answer all questions within one business day.
