Frequently Asked Questions

Read direct details on desk weight ratings, delivery transit times, warranty terms, and return steps.

Still have questions?

Our desk staff answers inquiries within one business day.

What tools are needed to adjust the friction hinges?

Each stand includes a dedicated 4mm hex wrench. You can tighten or loosen the hinge bolts to match the exact weight of your laptop or tablet.

When does same-day order processing occur?

Orders confirmed before 11:00 on business days are prepared and handed to the delivery courier that same afternoon.

What is the return procedure?

You may return items within 30 days from delivery. Products must remain unused, free from cosmetic scuffs, and packed inside the original protective carton.

How do I pay for my order?

We accept cash on delivery upon parcel arrival or direct bank transfer prior to order dispatch.